Situations in which U.S. residents would use a virtual shop assistant 2017
The statistic shows the results of a survey conducted in the United States in April 2017. U.S. residents were asked about where they would use a virtual assistant as a digital shop assistant. At that time, 46 percent of respondents indicated that they would use a virtual assistant while shopping in online stores. Virtual digital assistants are software programs that take natural language commands or questions, either in written or spoken form, and attempt to carry out a task or provide an answer for the user.
