This statistic shows a ranking of supermarkets by the satisfaction of customers with the in-store experience in the United Kingdom (UK) in 2020. Waitrose has the highest ranking with 76 percent of respondents indicating a positive experience, followed by Marks and Spencer's with 73 percent.
Satisfaction with supermarket in-store experiences in the United Kingdom (UK) in 2020, by chain
Ratings were based on customer ratings of "store appearance, product range, queues, staff availability and helpfulness, quality of own-label products, availability of recyclable packaging and value for money."
* According to the source, Which? is a consumer group.
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BBC. (February 22, 2020). Satisfaction with supermarket in-store experiences in the United Kingdom (UK) in 2020, by chain [Graph]. In Statista. Retrieved December 31, 2024, from https://www.statista.com/statistics/702365/ranking-of-supermarket-experience-united-kingdom-uk/
BBC. "Satisfaction with supermarket in-store experiences in the United Kingdom (UK) in 2020, by chain." Chart. February 22, 2020. Statista. Accessed December 31, 2024. https://www.statista.com/statistics/702365/ranking-of-supermarket-experience-united-kingdom-uk/
BBC. (2020). Satisfaction with supermarket in-store experiences in the United Kingdom (UK) in 2020, by chain. Statista. Statista Inc.. Accessed: December 31, 2024. https://www.statista.com/statistics/702365/ranking-of-supermarket-experience-united-kingdom-uk/
BBC. "Satisfaction with Supermarket In-store Experiences in The United Kingdom (Uk) in 2020, by Chain." Statista, Statista Inc., 22 Feb 2020, https://www.statista.com/statistics/702365/ranking-of-supermarket-experience-united-kingdom-uk/
BBC, Satisfaction with supermarket in-store experiences in the United Kingdom (UK) in 2020, by chain Statista, https://www.statista.com/statistics/702365/ranking-of-supermarket-experience-united-kingdom-uk/ (last visited December 31, 2024)
Satisfaction with supermarket in-store experiences in the United Kingdom (UK) in 2020, by chain [Graph], BBC, February 22, 2020. [Online]. Available: https://www.statista.com/statistics/702365/ranking-of-supermarket-experience-united-kingdom-uk/
