This statistic shows a comparison of satisfaction levels among mortgage owners with major banks in Australia for the six months to January 2019. The average satisfaction of major banks where home loans were obtained in person at the branch was higher than when the home loan was obtained through a mortgage broker.
Comparison of customer satisfaction among mortgage owners of major banks in Australia as January 2019
Characteristic
Home loan through branch
Home loan through mortgage broker
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Roy Morgan. (March 1, 2019). Comparison of customer satisfaction among mortgage owners of major banks in Australia as January 2019 [Graph]. In Statista. Retrieved July 03, 2024, from https://www.statista.com/statistics/701240/australia-mortgage-customer-banking-satisfaction/
Roy Morgan. "Comparison of customer satisfaction among mortgage owners of major banks in Australia as January 2019." Chart. March 1, 2019. Statista. Accessed July 03, 2024. https://www.statista.com/statistics/701240/australia-mortgage-customer-banking-satisfaction/
Roy Morgan. (2019). Comparison of customer satisfaction among mortgage owners of major banks in Australia as January 2019. Statista. Statista Inc.. Accessed: July 03, 2024. https://www.statista.com/statistics/701240/australia-mortgage-customer-banking-satisfaction/
Roy Morgan. "Comparison of Customer Satisfaction among Mortgage Owners of Major Banks in Australia as January 2019." Statista, Statista Inc., 1 Mar 2019, https://www.statista.com/statistics/701240/australia-mortgage-customer-banking-satisfaction/
Roy Morgan, Comparison of customer satisfaction among mortgage owners of major banks in Australia as January 2019 Statista, https://www.statista.com/statistics/701240/australia-mortgage-customer-banking-satisfaction/ (last visited July 03, 2024)
Comparison of customer satisfaction among mortgage owners of major banks in Australia as January 2019 [Graph], Roy Morgan, March 1, 2019. [Online]. Available: https://www.statista.com/statistics/701240/australia-mortgage-customer-banking-satisfaction/