This survey displays the reasons why consumers contacted customer service in Sweden in 2015 and 2016. 18 percent of respondents were contacting customer service due to the wrong product they received or because the product was damaged.
Reasons why consumers contacted customer service in Sweden in 2015 and 2016
Characteristic
Share of respondents
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Bring. (October 4, 2016). Reasons why consumers contacted customer service in Sweden in 2015 and 2016 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/701123/reasons-for-contacting-customer-service-in-sweden/
Bring. "Reasons why consumers contacted customer service in Sweden in 2015 and 2016." Chart. October 4, 2016. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/701123/reasons-for-contacting-customer-service-in-sweden/
Bring. (2016). Reasons why consumers contacted customer service in Sweden in 2015 and 2016. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/701123/reasons-for-contacting-customer-service-in-sweden/
Bring. "Reasons Why Consumers Contacted Customer Service in Sweden in 2015 and 2016." Statista, Statista Inc., 4 Oct 2016, https://www.statista.com/statistics/701123/reasons-for-contacting-customer-service-in-sweden/
Bring, Reasons why consumers contacted customer service in Sweden in 2015 and 2016 Statista, https://www.statista.com/statistics/701123/reasons-for-contacting-customer-service-in-sweden/ (last visited July 22, 2024)
Reasons why consumers contacted customer service in Sweden in 2015 and 2016 [Graph], Bring, October 4, 2016. [Online]. Available: https://www.statista.com/statistics/701123/reasons-for-contacting-customer-service-in-sweden/