Reasons for contacting customer service in Sweden 2016

Published by Statista Research Department, Oct 4, 2016
This survey displays the reasons why consumers contacted customer service in Sweden in 2015 and 2016. 18 percent of respondents were contacting customer service due to the wrong product they received or because the product was damaged.

Reasons why consumers contacted customer service in Sweden in 2015 and 2016

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Release date

2016

Region

Sweden

Survey time period

2015 to 2016*

Supplementary notes

* Source adds the following information: "Numbers are taken from quarterly studies conducted in 2015 and 2016."

The source does not specify the number of respondents.

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