France: SME usage of online tools and platforms 2016-2017

Main usages of online tools and platforms by SME in France from October 2016 to January 2018*

CharacteristicShow products/servicesProvide information (e.g. opening hours, contact info)Advertise to potential new customersCommunicate with customers or suppliersSell products/servicesManage internal business processes (e.g. finances, communication among employees)Accepting or making paymentsOther
Jan '18 73% 71% 71% 67% 42% 10% 25% 2%
Dec '17 76% 64% 73% 67% 42% 9% 27% 2%
Nov '17 74% 63% 70% 63% 41% 11% 26% 2%
Oct '17 76% 62% 72% 62% 43% 10% 26% 1%
Sep '17 75% 67% 71% 65% 41% 11% 25% 1%
Aug '17 75% 62% 70% 60% 44% 14% 25% 2%
Jul '17 71% 67% 73% 64% 44% 9% 25% 2%
Jun '17 75% 64% 69% 59% 42% 11% 23% 2%
May '17 74% 59% 70% 59% 41% 11% - 2%
Apr '17 79% 64% 73% 63% 46% 12% - 2%
Mar '17 73% 63% 72% 64% 46% 10% - 2%
Feb '17 74% 64% 68% 62% 44% 8% - 2%
Jan '17 73% 59% 70% 61% 44% 11% - 2%
Created with Highcharts 7.2.2Share of responding businessesShow products/servicesProvide information (e.g. opening hours, contact info)Advertise to potential new customersCommunicate with customers or suppliersSell products/servicesManage internal business processes (e.g. finances, communication among employees)Accepting or making paymentsOtherOct '16Nov '16Dec '16Jan '17Feb '17Mar '17Apr '17May '17Jun '17Jul '17Aug '17Sep '17Oct '17Nov '17Dec '17Jan '18
0%20%40%60%80%100%
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Sources

Use Ask Statista Research Service

Release date

March 2017

Region

France

Survey time period

October 2016 to January 2018

Number of respondents

Various*

Method of interview

Online survey

Supplementary notes

* Source question: For which of the following do you use online tools or platforms (e.g. websites/apps, social networks like Facebook or Google+, etc.)?
** Survey sample group size varies:
Oct '16 = 465
Nov '16 = 534
Dec '16 = 380
Jan '17 = 603
Feb '17 = 482
Mar '17 = 456
Apr '17 = 464
May '17 = 406
Jun '17 = 491
Jul '17 = 421
Aug '17 = 395
Sep '17 = 666
Oct '17 = 417
Nov '17 = 788
Dec '17 = 424
Jan '18 = 454

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Statistics on " Economic Outlook France "

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