Global customer retention rates by industry 2018

Customer retention rate of businesses worldwide in 2018, by industry

CharacteristicCustomer retention rate
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Statistic: Customer retention rate of businesses worldwide in 2018, by industry
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Sources

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Release date

May 2018

Region

Worldwide

Survey time period

2018

Number of respondents

468 respondents

Special properties

B2B and B2C businesses

Supplementary notes

Survey method and time period not provided by the source.

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