This statistic displays the results of a survey conducted among Trenord customers in Italy in 2016 and 2017. Trenord is an Italian regional railway company that operates in the region of Lombardy. Over this period, the share of customers satisfied with safety on board increased from 64 to 72 percent.
Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017
The level of satisfaction was assessed according to a scale within the range of 1 (not at all satisfied) to 10 (completely satisfied). The data shown in the this statistic takes into account customer satisfaction rates equal or superior to 6.
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Trenord. (February 25, 2018). Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017 [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/
Trenord. "Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017." Chart. February 25, 2018. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/
Trenord. (2018). Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/
Trenord. "Share of Trenord Customers Satisfied with Travel Safety in Italy in 2016 and 2017." Statista, Statista Inc., 25 Feb 2018, https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/
Trenord, Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017 Statista, https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/ (last visited December 19, 2024)
Share of Trenord customers satisfied with travel safety in Italy in 2016 and 2017 [Graph], Trenord, February 25, 2018. [Online]. Available: https://www.statista.com/statistics/698933/customer-satisfaction-with-travel-safety-on-trenord-s-trains-in-italy/
