This statistic shows the results of a survey conducted in Italy in 2017. The survey's aim was to find out the customer satisfaction with the services provided by the railway company Trenord in the Italian region of Lombardy, sorted by gender. According to the survey results, 88 percent of women and 84 percent of men were satisfied with the service offerings of the Italian company. When it comes to safety while travelling by train, only 69 percent of female respondents were satisfied with this aspect.
Share of customers satisfied with the services provided by the Italian regional railway company Trenord in 2017, by gender
Characteristic
Female
Male
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The level of satisfaction was assessed according to a scale within the range of 1 (not at all satisfied) to 10 (completely satisfied). The data shown in the this statistic takes into account customer satisfaction rates equal or superior to 6.
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Trenord. (February 25, 2018). Share of customers satisfied with the services provided by the Italian regional railway company Trenord in 2017, by gender [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/698851/costumer-satisfaction-with-the-services-provided-by-the-italian-railway-company-trenord-by-gender/
Trenord. "Share of customers satisfied with the services provided by the Italian regional railway company Trenord in 2017, by gender." Chart. February 25, 2018. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/698851/costumer-satisfaction-with-the-services-provided-by-the-italian-railway-company-trenord-by-gender/
Trenord. (2018). Share of customers satisfied with the services provided by the Italian regional railway company Trenord in 2017, by gender. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/698851/costumer-satisfaction-with-the-services-provided-by-the-italian-railway-company-trenord-by-gender/
Trenord. "Share of Customers Satisfied with The Services Provided by The Italian Regional Railway Company Trenord in 2017, by Gender." Statista, Statista Inc., 25 Feb 2018, https://www.statista.com/statistics/698851/costumer-satisfaction-with-the-services-provided-by-the-italian-railway-company-trenord-by-gender/
Trenord, Share of customers satisfied with the services provided by the Italian regional railway company Trenord in 2017, by gender Statista, https://www.statista.com/statistics/698851/costumer-satisfaction-with-the-services-provided-by-the-italian-railway-company-trenord-by-gender/ (last visited August 24, 2024)
Share of customers satisfied with the services provided by the Italian regional railway company Trenord in 2017, by gender [Graph], Trenord, February 25, 2018. [Online]. Available: https://www.statista.com/statistics/698851/costumer-satisfaction-with-the-services-provided-by-the-italian-railway-company-trenord-by-gender/
