Public satisfaction with the NHS in the United Kingdom (UK) 2000-2023

All in all, how satisfied or dissatisfied would you say you are with the way in which the National Health Service runs nowadays?

CharacteristicVery/quite satisfiedNeither satisfied nor dissatisfiedVery/quite dissatisfied
2000 42% 19% 39%
2001 38% 20% 41%
2002 40% 18% 41%
2003 44% 18% 37%
2004 43% 20% 37%
2005 48% 20% 31%
2006 49% 16% 34%
2007 51% 19% 30%
2008 58% 16% 25%
2009 64% 16% 19%
2010 70% 12% 18%
2011 58% 18% 24%
2012 60% 16% 23%
Created with Highcharts 7.2.2Share of respondents42%42%38%38%40%40%44%44%43%43%48%48%49%49%51%51%58%58%64%64%70%70%58%58%60%60%60%60%65%65%60%60%63%63%57%57%53%53%60%60%53%53%36%36%29%29%24%24%19%19%20%20%18%18%18%18%20%20%20%20%16%16%19%19%16%16%16%16%12%12%18%18%16%16%17%17%19%19%16%16%15%15%14%14%16%16%15%15%22%22%23%23%20%20%24%24%39%39%41%41%41%41%37%37%37%37%31%31%34%34%30%30%25%25%19%19%18%18%24%24%23%23%22%22%15%15%23%23%22%22%29%29%30%30%25%25%25%25%41%41%51%51%52%52%Very/quite satisfiedNeither satisfied nor dissatisfiedVery/quite dissatisfied200020012002200320042005200620072008200920102011201220132014201520162017201820192020202120222023
0%25%50%75%100%125%
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Release date

March 2024

Region

United Kingdom

Survey time period

2000 to 2023

Number of respondents

3,362 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Due to the Covid-19 pandemic, the usual methodology of the BSA was adapted and the survey was conducted online rather than face to face. Only one question was asked about overall satisfaction with the NHS. Changes in the survey method mean that comparisons over time need to be considered with caution.

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