A January 2019 survey of online shoppers worldwide revealed that 41 percent of shoppers had abandoned a digital shopping cart when the cost of delivery turned out to be higher than anticipated, making it the most common reason for doing so.
Primary reason for digital shoppers worldwide to abandon their carts as of January 2019
The survey was administered online to 18,000 consumers in 10 languages across 15 countries between December 2018 and January 2019. All participants made at least two online orders that required delivery in the three months prior to taking the survey.
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UPS. (August 6, 2019). Primary reason for digital shoppers worldwide to abandon their carts as of January 2019 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/692771/online-shopping-primary-reasons-to-abandon-carts/
UPS. "Primary reason for digital shoppers worldwide to abandon their carts as of January 2019." Chart. August 6, 2019. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/692771/online-shopping-primary-reasons-to-abandon-carts/
UPS. (2019). Primary reason for digital shoppers worldwide to abandon their carts as of January 2019. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/692771/online-shopping-primary-reasons-to-abandon-carts/
UPS. "Primary Reason for Digital Shoppers Worldwide to Abandon Their Carts as of January 2019." Statista, Statista Inc., 6 Aug 2019, https://www.statista.com/statistics/692771/online-shopping-primary-reasons-to-abandon-carts/
UPS, Primary reason for digital shoppers worldwide to abandon their carts as of January 2019 Statista, https://www.statista.com/statistics/692771/online-shopping-primary-reasons-to-abandon-carts/ (last visited December 22, 2024)
Primary reason for digital shoppers worldwide to abandon their carts as of January 2019 [Graph], UPS, August 6, 2019. [Online]. Available: https://www.statista.com/statistics/692771/online-shopping-primary-reasons-to-abandon-carts/
