Most important attributes 3PL providers must have for client relationships 2016

Information is based on the answers from logistics and supply chain executives in North America (65 percent), Europe (16 percent), Asia Pacific (11 percent), Africa (three percent), Australia (two percent), South America (two percent) and the Caribbean (one percent). The survey was sent to shippers, as well as 3PL and 4PL providers.
About 21 percent of respondents were from the food and beverages industry, 17 percent from the automotive industry, 16 percent of respondents were from manufacturing, 15 percent were retailers and consumer product companies, eight percent were from the telecommunications, technology, internet and electronics industry, five percent from the utilities, energy and extraction industry, four percent were health care and pharmaceutical companies and 14 percent from other industries.
* The source did not specify the age of the respondents.
The original question read as follow: Which information technologies, systems or tools must a 3PL have to serve a customer successfully in your industry classification?”