In 2023, the mostly highly rated hospital in South Korea in terms of customer satisfaction was the Severance Hospital in Seoul, with 85 out of 100 points. While some hospitals or medical centers ranked more highly than others, all received a fairly high score, ranging from 79 to 85 points out of 100. Many of them were university hospitals.
National Customer Satisfaction Index of hospitals in South Korea in 2023
Korea Productivity Center defines the National Consumer Satisfaction Index as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modelling."
The source did not provide a date of publication. The date used here is the access date.
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KPC . (January 3, 2024). National Customer Satisfaction Index of hospitals in South Korea in 2023 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index of hospitals in South Korea in 2023." Chart. January 3, 2024. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/
KPC . (2024). National Customer Satisfaction Index of hospitals in South Korea in 2023. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index of Hospitals in South Korea in 2023." Statista, Statista Inc., 3 Jan 2024, https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/
KPC , National Customer Satisfaction Index of hospitals in South Korea in 2023 Statista, https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/ (last visited December 30, 2024)
National Customer Satisfaction Index of hospitals in South Korea in 2023 [Graph], KPC , January 3, 2024. [Online]. Available: https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/