In 2023, the mostly highly rated hospital in South Korea in terms of customer satisfaction was the Severance Hospital in Seoul, with 85 out of 100 points. While some hospitals or medical centers ranked more highly than others, all received a fairly high score, ranging from 79 to 85 points out of 100. Many of them were university hospitals.
National Customer Satisfaction Index of hospitals in South Korea in 2023
Characteristic
Index score on a 0 to 100 scale
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Korea Productivity Center defines the National Consumer Satisfaction Index as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modelling."
The source did not provide a date of publication. The date used here is the access date.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
KPC . (January 3, 2024). National Customer Satisfaction Index of hospitals in South Korea in 2023 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index of hospitals in South Korea in 2023." Chart. January 3, 2024. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/
KPC . (2024). National Customer Satisfaction Index of hospitals in South Korea in 2023. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index of Hospitals in South Korea in 2023." Statista, Statista Inc., 3 Jan 2024, https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/
KPC , National Customer Satisfaction Index of hospitals in South Korea in 2023 Statista, https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/ (last visited August 25, 2024)
National Customer Satisfaction Index of hospitals in South Korea in 2023 [Graph], KPC , January 3, 2024. [Online]. Available: https://www.statista.com/statistics/670428/south-korea-hospital-customer-satisfaction-index/