In the 4th quarter of 2021, customers gave GS Caltex gas stations 79 out 100 points in the National Customer Satisfaction Index (NCSI). While this made CS Caltex the company with the most popular gas stations among customers in terms of satisfaction, the competitors were not far behind, scoring 78 and 77 points.
National Customer Satisfaction Index of gas stations in South Korea in the 4th quarter of 2021
Korea Productivity Center defines the National Consumer Satisfaction Index as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modelling."
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ChosunBiz. (December 6, 2021). National Customer Satisfaction Index of gas stations in South Korea in the 4th quarter of 2021 [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/670416/south-korea-gas-station-customer-satisfaction-index/
ChosunBiz. "National Customer Satisfaction Index of gas stations in South Korea in the 4th quarter of 2021." Chart. December 6, 2021. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/670416/south-korea-gas-station-customer-satisfaction-index/
ChosunBiz. (2021). National Customer Satisfaction Index of gas stations in South Korea in the 4th quarter of 2021. Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/670416/south-korea-gas-station-customer-satisfaction-index/
ChosunBiz. "National Customer Satisfaction Index of Gas Stations in South Korea in The 4th Quarter of 2021." Statista, Statista Inc., 6 Dec 2021, https://www.statista.com/statistics/670416/south-korea-gas-station-customer-satisfaction-index/
ChosunBiz, National Customer Satisfaction Index of gas stations in South Korea in the 4th quarter of 2021 Statista, https://www.statista.com/statistics/670416/south-korea-gas-station-customer-satisfaction-index/ (last visited December 03, 2024)
National Customer Satisfaction Index of gas stations in South Korea in the 4th quarter of 2021 [Graph], ChosunBiz, December 6, 2021. [Online]. Available: https://www.statista.com/statistics/670416/south-korea-gas-station-customer-satisfaction-index/
