According to the National Customer Satisfaction Index (NCSI) 2024, the bookstore in South Korea with the highest customer satisfaction index was Kyobo Book Centre, which scored 79 out of 100 points. The other two bookstores indexed scored similarly high.
National Customer Satisfaction Index of bookstores in South Korea in 2024
among people who visited a book store more than three times over the past six months
Supplementary notes
Korea Productivity Center defines the National Consumer Satisfaction Index as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modelling."
The source did not provide a date of publication. The date used here is the access date.
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KPC . (November 18, 2024). National Customer Satisfaction Index of bookstores in South Korea in 2024 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index of bookstores in South Korea in 2024." Chart. November 18, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/
KPC . (2024). National Customer Satisfaction Index of bookstores in South Korea in 2024. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index of Bookstores in South Korea in 2024." Statista, Statista Inc., 18 Nov 2024, https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/
KPC , National Customer Satisfaction Index of bookstores in South Korea in 2024 Statista, https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/ (last visited November 21, 2024)
National Customer Satisfaction Index of bookstores in South Korea in 2024 [Graph], KPC , November 18, 2024. [Online]. Available: https://www.statista.com/statistics/670408/south-korea-bookstore-customer-satisfaction-index/
