According to a study conducted in 2021, almost nine out of ten companies selling online in Costa Rica used WhatsApp and social networks as a sales channel. Of the participating companies, just over a third (36 percent) reported having their own e-commerce platform, while less than a quarter (23 percent) used third-party platforms. In addition, customer loyalty and home delivery platforms were each used by 12 percent of the businesses surveyed.
Leading online sales channels used by companies in Costa Rica in 2021
Adjust the presentation of the statistic and data points.
Share the statistic on social media channels or embed the statistic in your
website using "Embed Code", where available.
Cite this statistic and select one of the following formats: APA, Chicago, Harvard, MLA & Bluebook.
Print the statistic including description and metadata.
Chart type
Leading online sales channels used by companies in Costa Rica in 2021
Share this statistic
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
* According to the source, 153 commercial and service companies participated in the study, of which 36 percent had never conducted online sales in 2021.
Statista has been my savior on several occasions.
The site is easy to maneuver and the data is in a format that can
go right into a report or presentation.
Learn more about how Statista can support your business.
La Nación (Costa Rica). (October 19, 2021). Leading online sales channels used by companies in Costa Rica in 2021 [Graph]. In Statista. Retrieved March 04, 2025, from https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica). "Leading online sales channels used by companies in Costa Rica in 2021." Chart. October 19, 2021. Statista. Accessed March 04, 2025. https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica). (2021). Leading online sales channels used by companies in Costa Rica in 2021. Statista. Statista Inc.. Accessed: March 04, 2025. https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica). "Leading Online Sales Channels Used by Companies in Costa Rica in 2021." Statista, Statista Inc., 19 Oct 2021, https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/
La Nación (Costa Rica), Leading online sales channels used by companies in Costa Rica in 2021 Statista, https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/ (last visited March 04, 2025)
Leading online sales channels used by companies in Costa Rica in 2021 [Graph], La Nación (Costa Rica), October 19, 2021. [Online]. Available: https://www.statista.com/statistics/1298412/online-sales-channels-costa-rica/
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.