Leading supermarkets in UK 2017, ranked by in-store customer satisfaction rate

Published by
Emma Bedford,
Jan 14, 2022
This statistic looks at the customer satisfaction levels of leading supermarkets in the United Kingdom (UK) in 2017, based on customers' ratings of their in-store experiences. Waitrose has the highest satisfaction rating scoring 74 percent, while Tesco only has 62 percent.

Leading supermarkets in the United Kingdom (UK) in 2017, based on share of customers satisfied with in-store experience

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Release date

February 2017

Region

United Kingdom

Survey time period

2017

Number of respondents

7,000 respondents

Supplementary notes

* Answers are based on consumer satisfaction level and likelihood of recommending the store to a friend.

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Statistics on " Tesco Group in the United Kingdom (UK) "

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Other statistics that may interest you Tesco Group in the United Kingdom (UK)

Overview

4

Finances

7

Stores & employees

6

E-commerce

4

Customer perception and loyalty

4

Further related statistics

10

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Topics

Supermarkets in the United Kingdom (UK)Supermarkets in the U.S.Supermarkets and grocery stores in CanadaSupermarkets in the NetherlandsThe Co-operative Group
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