Three mobile user satisfaction level with customer service in the UK 2009-2015

Three mobile users' overall satisfaction with provider's customer service in the United Kingdom (UK) from 2009 to 2015

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Sources

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Release date

January 2016

Region

United Kingdom

Survey time period

2009 to 2015

Number of respondents

200 respondents

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "Overall how satisfied are you with the service you received from [PROVIDER] customer services on this occasion?''

*The source adds the following information: "In 2011, two waves of research were conducted and the data shown relates to Q3"

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