This statistic looks at the leading priorities of customers in the United Kingdom (UK) rated according to the UK Customer Satisfaction Index. Competence of staff is considered the highest priority for customers with a score of 8.61.
Leading customer service priorities when shopping in the United Kingdom (UK) in 2015
(as index score)
Characteristic
UK Customer Satisfaction Index*
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Institute of Customer Service. (November 1, 2016). Leading customer service priorities when shopping in the United Kingdom (UK) in 2015 (as index score) [Graph]. In Statista. Retrieved July 23, 2024, from https://www.statista.com/statistics/654981/priorities-for-customers-when-shopping-uk-united-kingdom/
Institute of Customer Service. "Leading customer service priorities when shopping in the United Kingdom (UK) in 2015 (as index score)." Chart. November 1, 2016. Statista. Accessed July 23, 2024. https://www.statista.com/statistics/654981/priorities-for-customers-when-shopping-uk-united-kingdom/
Institute of Customer Service. (2016). Leading customer service priorities when shopping in the United Kingdom (UK) in 2015 (as index score). Statista. Statista Inc.. Accessed: July 23, 2024. https://www.statista.com/statistics/654981/priorities-for-customers-when-shopping-uk-united-kingdom/
Institute of Customer Service. "Leading Customer Service Priorities When Shopping in The United Kingdom (Uk) in 2015 (as Index Score)." Statista, Statista Inc., 1 Nov 2016, https://www.statista.com/statistics/654981/priorities-for-customers-when-shopping-uk-united-kingdom/
Institute of Customer Service, Leading customer service priorities when shopping in the United Kingdom (UK) in 2015 (as index score) Statista, https://www.statista.com/statistics/654981/priorities-for-customers-when-shopping-uk-united-kingdom/ (last visited July 23, 2024)
Leading customer service priorities when shopping in the United Kingdom (UK) in 2015 (as index score) [Graph], Institute of Customer Service, November 1, 2016. [Online]. Available: https://www.statista.com/statistics/654981/priorities-for-customers-when-shopping-uk-united-kingdom/