Customers priorities when shopping in the United Kingdom (UK) 2015

Published by Statista Research Department, Nov 1, 2016
This statistic looks at the leading priorities of customers in the United Kingdom (UK) rated according to the UK Customer Satisfaction Index. Competence of staff is considered the highest priority for customers with a score of 8.61.

Leading customer service priorities when shopping in the United Kingdom (UK) in 2015 (as index score)

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Source

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Release date

November 2016

Region

United Kingdom

Survey time period

July 2015 and January 2016

Number of respondents

10,759 respondents

Method of interview

Online survey

Supplementary notes

* UK Customer Satisfaction Index is a rating based on 39,000 survey responses.

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