This statistic illustrates the willingness of U.S. consumers to try chatbot commerce. During the May 2018 survey, only 11 percent of respondents said that they had tried shopping through chatbots. A total of 37 percent of respondents had interacted with a messaging chatbot.
Experience of online consumers in the United States with chatbot commerce as of May 2018
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Sumo Heavy. (September 20, 2018). Experience of online consumers in the United States with chatbot commerce as of May 2018 [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/654094/us-willingness-to-try-chatbot-commerce-2016ty/
Sumo Heavy. "Experience of online consumers in the United States with chatbot commerce as of May 2018." Chart. September 20, 2018. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/654094/us-willingness-to-try-chatbot-commerce-2016ty/
Sumo Heavy. (2018). Experience of online consumers in the United States with chatbot commerce as of May 2018. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/654094/us-willingness-to-try-chatbot-commerce-2016ty/
Sumo Heavy. "Experience of Online Consumers in The United States with Chatbot Commerce as of May 2018." Statista, Statista Inc., 20 Sep 2018, https://www.statista.com/statistics/654094/us-willingness-to-try-chatbot-commerce-2016ty/
Sumo Heavy, Experience of online consumers in the United States with chatbot commerce as of May 2018 Statista, https://www.statista.com/statistics/654094/us-willingness-to-try-chatbot-commerce-2016ty/ (last visited December 23, 2024)
Experience of online consumers in the United States with chatbot commerce as of May 2018 [Graph], Sumo Heavy, September 20, 2018. [Online]. Available: https://www.statista.com/statistics/654094/us-willingness-to-try-chatbot-commerce-2016ty/
