This statistic displays the likelihood of the future use of Virgin Mobile's services based on their customer service in the United Kingdom (UK) from 2013 to 2015. A 33 percent share of respondents reported that they were a lot more likely to use this network based on their customer service experience in 2015.
Likelihood of future use of Virgin Mobile's services based on their customer service in the United Kingdom (UK) from 2013 to 2015
The question was phrased as follows: ''Has your experience of [PROVIDER]’s customer service for this issue made you more or less likely to use [PROVIDER] in the future?'' (prompted responses, single coded)
Percentage points exceeding or missing up to 100 percent are probably due to rounding.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Ofcom. (January 31, 2016). Likelihood of future use of Virgin Mobile's services based on their customer service in the United Kingdom (UK) from 2013 to 2015 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/649819/virgin-mobile-based-on-customer-service-uk/
Ofcom. "Likelihood of future use of Virgin Mobile's services based on their customer service in the United Kingdom (UK) from 2013 to 2015." Chart. January 31, 2016. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/649819/virgin-mobile-based-on-customer-service-uk/
Ofcom. (2016). Likelihood of future use of Virgin Mobile's services based on their customer service in the United Kingdom (UK) from 2013 to 2015. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/649819/virgin-mobile-based-on-customer-service-uk/
Ofcom. "Likelihood of Future Use of Virgin Mobile's Services Based on Their Customer Service in The United Kingdom (Uk) from 2013 to 2015." Statista, Statista Inc., 31 Jan 2016, https://www.statista.com/statistics/649819/virgin-mobile-based-on-customer-service-uk/
Ofcom, Likelihood of future use of Virgin Mobile's services based on their customer service in the United Kingdom (UK) from 2013 to 2015 Statista, https://www.statista.com/statistics/649819/virgin-mobile-based-on-customer-service-uk/ (last visited November 21, 2024)
Likelihood of future use of Virgin Mobile's services based on their customer service in the United Kingdom (UK) from 2013 to 2015 [Graph], Ofcom, January 31, 2016. [Online]. Available: https://www.statista.com/statistics/649819/virgin-mobile-based-on-customer-service-uk/
