This statistic displays the likelihood of the future use of Three's mobile services based on their customer service in the United Kingdom (UK) from 2013 to 2015. A 29 percent share of respondents reported they were a lot more likely to use this network based on their customer service experience in 2015.
Likelihood of the future use of Three's mobile services based on their customer service in the United Kingdom (UK) from 2013 to 2015
The question was phrased as follows: ''Has your experience of [PROVIDER]’s customer service for this issue made you more or less likely to use [PROVIDER] in the future?'' (prompted responses, single coded)
Percentage points exceeding or missing up to 100 percent are probably due to rounding.
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Ofcom. (January 29, 2016). Likelihood of the future use of Three's mobile services based on their customer service in the United Kingdom (UK) from 2013 to 2015 [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/649775/three-mobile-based-on-customer-service-uk/
Ofcom. "Likelihood of the future use of Three's mobile services based on their customer service in the United Kingdom (UK) from 2013 to 2015." Chart. January 29, 2016. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/649775/three-mobile-based-on-customer-service-uk/
Ofcom. (2016). Likelihood of the future use of Three's mobile services based on their customer service in the United Kingdom (UK) from 2013 to 2015. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/649775/three-mobile-based-on-customer-service-uk/
Ofcom. "Likelihood of The Future Use of Three's Mobile Services Based on Their Customer Service in The United Kingdom (Uk) from 2013 to 2015." Statista, Statista Inc., 29 Jan 2016, https://www.statista.com/statistics/649775/three-mobile-based-on-customer-service-uk/
Ofcom, Likelihood of the future use of Three's mobile services based on their customer service in the United Kingdom (UK) from 2013 to 2015 Statista, https://www.statista.com/statistics/649775/three-mobile-based-on-customer-service-uk/ (last visited December 19, 2024)
Likelihood of the future use of Three's mobile services based on their customer service in the United Kingdom (UK) from 2013 to 2015 [Graph], Ofcom, January 29, 2016. [Online]. Available: https://www.statista.com/statistics/649775/three-mobile-based-on-customer-service-uk/
