This statistic displays Virgin Media broadband user satisfaction with the customer service in the United Kingdom (UK) from 2011 to 2015. In 2014, a total of 76 percent of customers reported being satisfied with Virgin Media customer service.
Virgin Media broadband user satisfaction with customer service in the United Kingdom (UK) from 2011 to 2015
This question was phrased by the source as follows: "Overall how satisfied are you with the service you received from [PROVIDER] customer services on this occasion?''
*The source adds the following information: "In 2011, two waves of research were conducted and the data shown relates to Q3"
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Ofcom. (January 31, 2016). Virgin Media broadband user satisfaction with customer service in the United Kingdom (UK) from 2011 to 2015 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/649718/user-satisfaction-virgin-media-broadband-customer-service-uk/
Ofcom. "Virgin Media broadband user satisfaction with customer service in the United Kingdom (UK) from 2011 to 2015." Chart. January 31, 2016. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/649718/user-satisfaction-virgin-media-broadband-customer-service-uk/
Ofcom. (2016). Virgin Media broadband user satisfaction with customer service in the United Kingdom (UK) from 2011 to 2015. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/649718/user-satisfaction-virgin-media-broadband-customer-service-uk/
Ofcom. "Virgin Media Broadband User Satisfaction with Customer Service in The United Kingdom (Uk) from 2011 to 2015." Statista, Statista Inc., 31 Jan 2016, https://www.statista.com/statistics/649718/user-satisfaction-virgin-media-broadband-customer-service-uk/
Ofcom, Virgin Media broadband user satisfaction with customer service in the United Kingdom (UK) from 2011 to 2015 Statista, https://www.statista.com/statistics/649718/user-satisfaction-virgin-media-broadband-customer-service-uk/ (last visited December 21, 2024)
Virgin Media broadband user satisfaction with customer service in the United Kingdom (UK) from 2011 to 2015 [Graph], Ofcom, January 31, 2016. [Online]. Available: https://www.statista.com/statistics/649718/user-satisfaction-virgin-media-broadband-customer-service-uk/