TalkTalk broadband user satisfaction with customer service in the UK 2011-2015

Published by Statista Research Department, Jan 31, 2016
This statistic displays TalkTalk broadband user satisfaction with broadband customer service in the United Kingdom (UK) from 2011 to 2015. In 2014, an overall 62 percent share of customers reported being satisfied with TalkTalk customer service.

TalkTalk broadband user satisfaction with customer service in the United Kingdom (UK) from 2011 to 2015

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Sources

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Release date

January 2016

Region

United Kingdom

Survey time period

2011 to 2015

Number of respondents

400 respondents

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "Overall how satisfied are you with the service you received from [PROVIDER] customer services on this occasion?''

*The source adds the following information: "In 2011, two waves of research were conducted and the data shown relates to Q3"

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