BT broadband user satisfaction with customer service in the United Kingdom 2020

Published by
Petroc Taylor,
Jan 18, 2023
This statistic displays BT broadband user satisfaction with their broadband service in the United Kingdom (UK) in 2020. 86 percent of customers were satisfied overall, and 84 percent were satisfied with the speed of the service.

BT broadband user satisfaction with customer service in the United Kingdom (UK) 2020

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Release date

August 2020

Region

United Kingdom

Survey time period

2020

Number of respondents

1,302 respondents

Method of interview

Online survey

Supplementary notes

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Overview

7

Connections

6

Performance

4

Coverage and use

3

Companies

5

Further related statistics

3

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Topics

Broadband in the UKMobile broadband technologyTelecommunications services
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