This statistic displays the top four fault related issues reported by pay TV users in the United Kingdom (UK) in 2015. The main issues reported by users was arranging an engineering visit, reported by 11 percent of respondents.
Share of most common fault/repair related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015
This question was phrased by the source as follows: "And more specifically, which of the following best describes what the issue with [PROVIDER] was concerning?"
*The source adds the following information: "Respondents were shown a different list of reasons to choose from dependent on whether they said their most recent contact was regarding a billing, fault and repair or general issue. To enable a comparison the data in Figure 15 was expressed as a proportion of all those that had contacted their pay TV provider in the 3 months prior to the interview (July to September 2015)"
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Ofcom. (January 29, 2016). Share of most common fault/repair related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015 [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/649389/fault-repair-issues-pay-tv-users-experience-with-their-provider-in-the-uk/
Ofcom. "Share of most common fault/repair related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015." Chart. January 29, 2016. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/649389/fault-repair-issues-pay-tv-users-experience-with-their-provider-in-the-uk/
Ofcom. (2016). Share of most common fault/repair related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/649389/fault-repair-issues-pay-tv-users-experience-with-their-provider-in-the-uk/
Ofcom. "Share of Most Common Fault/Repair Related Issues Reported by Pay Tv Users during Recent Contact with Providers in The United Kingdom (Uk) in 2015." Statista, Statista Inc., 29 Jan 2016, https://www.statista.com/statistics/649389/fault-repair-issues-pay-tv-users-experience-with-their-provider-in-the-uk/
Ofcom, Share of most common fault/repair related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015 Statista, https://www.statista.com/statistics/649389/fault-repair-issues-pay-tv-users-experience-with-their-provider-in-the-uk/ (last visited December 19, 2024)
Share of most common fault/repair related issues reported by pay TV users during recent contact with providers in the United Kingdom (UK) in 2015 [Graph], Ofcom, January 29, 2016. [Online]. Available: https://www.statista.com/statistics/649389/fault-repair-issues-pay-tv-users-experience-with-their-provider-in-the-uk/
