Sky landline user satisfaction with handling of complaints in the UK 2011-2020
The customer satisfaction level for Sky landline users following complaints in the United Kingdom (UK) was 54 percent in 2020, a six percent decrease from the previous year.
Sky is a telecommunications company which is located in the United Kingdom. It television and broadband internet services, fixed line and mobile telephone services. Although customer satisfaction increased, Sky was still struggling in the field of solving customer landline issues from the first contact with them.
Sky is a telecommunications company which is located in the United Kingdom. It television and broadband internet services, fixed line and mobile telephone services. Although customer satisfaction increased, Sky was still struggling in the field of solving customer landline issues from the first contact with them.
