This statistic displays the customer satisfaction level for Virgin Media landline users in the United Kingdom (UK) from 2011 to 2015. In 2014, an overall 72 percent share of Virgin Media customers reported feeling satisfied with their customer service.
Virgin Media landline user customer service satisfaction level in the United Kingdom (UK) from 2011 to 2015
The full question was phrased as follows: ''Overall how satisfied are you with the service you received from [PROVIDER] customer services on this occasion?"
*The source adds the following information: "In 2011, two waves of research were conducted and the data shown relates to Q3"
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Ofcom. (January 31, 2016). Virgin Media landline user customer service satisfaction level in the United Kingdom (UK) from 2011 to 2015 [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/649213/virgin-media-landline-user-customer-service-satisfaction-level-in-the-uk/
Ofcom. "Virgin Media landline user customer service satisfaction level in the United Kingdom (UK) from 2011 to 2015." Chart. January 31, 2016. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/649213/virgin-media-landline-user-customer-service-satisfaction-level-in-the-uk/
Ofcom. (2016). Virgin Media landline user customer service satisfaction level in the United Kingdom (UK) from 2011 to 2015. Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/649213/virgin-media-landline-user-customer-service-satisfaction-level-in-the-uk/
Ofcom. "Virgin Media Landline User Customer Service Satisfaction Level in The United Kingdom (Uk) from 2011 to 2015." Statista, Statista Inc., 31 Jan 2016, https://www.statista.com/statistics/649213/virgin-media-landline-user-customer-service-satisfaction-level-in-the-uk/
Ofcom, Virgin Media landline user customer service satisfaction level in the United Kingdom (UK) from 2011 to 2015 Statista, https://www.statista.com/statistics/649213/virgin-media-landline-user-customer-service-satisfaction-level-in-the-uk/ (last visited December 03, 2024)
Virgin Media landline user customer service satisfaction level in the United Kingdom (UK) from 2011 to 2015 [Graph], Ofcom, January 31, 2016. [Online]. Available: https://www.statista.com/statistics/649213/virgin-media-landline-user-customer-service-satisfaction-level-in-the-uk/
