Time to restore key business applications after critical outage, as of 2016

Published by Statista Research Department, May 10, 2016
The statistic shows the time to restore key business applications after a critical application outage, according to a 2016 survey of IT professionals. As of that period, 11 percent of respondents reported being able to bring key business applications back online within 15 minutes of the critical application outage.

Time to bring applications online after a critical application outage, in the United States, as of 2016

CharacteristicShare of respondents
Less than 15 minutes 11%
15 minutes to 1 hour 35%
1 to 5 hours 34%
5 to 10 hours 9%
10 to 24 hours 5%
24 to 48 hours 3%
More than 48 hours 3%
Showing entries 1 to 7 (7 entries in total)
Created with Highcharts 7.2.2Share of respondents11%11%35%35%34%34%9%9%5%5%3%3%3%3%Less than 15 minutes15 minutes to 1 hour1 to 5 hours5 to 10 hours10 to 24 hours24 to 48 hoursMore than 48 hours
0%10%20%30%40%2.5%5%7.5%12.5%15%17.5%22.5%25%27.5%32.5%35%37.5%

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Release date

May 2016

Region

United States

Survey time period

Spring 2016

Number of respondents

254 respondents

Special properties

IT professionals of U.S.-based companies with 100 to 5,000 employees

Supplementary notes

The question was phrased by the source as follows: "If a key business application crashes, how long would it take to get it back online? (runbook)"

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