Main methods used by customers to contact their bank U.S. 2019

Published by
Alexander Kunst,
Nov 27, 2019
This statistic shows the main methods used by customers to contact their bank in the United States in 2019. During the survey, 49 percent of the respondents said they frequently contact their main bank using their local bank branch.

Frequent methods used by customers to contact their traditional bank in the United States in 2019

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Source

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Release date

July 2019

Region

United States

Survey time period

May 14 to 16, 2019

Number of respondents

877 respondents

Age group

18 years and older

Special properties

U.S. respondents who have a bank account and who have their main bank account with a traditional bank

Method of interview

Online survey

Supplementary notes

Multiple answers were possible.

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