This statistic shows areas of infrastructure focus in U.S. healthcare organizations over the next three years to improve patient experience, according to a survey conducted in May 2016. It was found that 20 percent of surveyed organizations reported they expected, in the next three years, to introduce or put additional emphasis on Wi-Fi for patient convenience and entertainment in order to improve patient experience.
Areas of infrastructure focus in U.S. health organizations to improve patient experience over next three years as of 2016
Characteristic
Percentage of respondents
Analytics for monitoring patient experience performance
70%
Patient portals for medical records, appointments, etc.
representatives from hospitals, health systems, and physician organizations
Method of interview
Online survey
Supplementary notes
Original question (multi-response): "On which of the following infrastructure elements do you expect your
organization to focus, either as new activities or with additional emphasis,
over the next three years for patient experience improvements?"
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HealthLeaders Media. (July 29, 2016). Areas of infrastructure focus in U.S. health organizations to improve patient experience over next three years as of 2016 [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/631530/health-organizations-infrastructure-improvement-patient-experience/
HealthLeaders Media. "Areas of infrastructure focus in U.S. health organizations to improve patient experience over next three years as of 2016." Chart. July 29, 2016. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/631530/health-organizations-infrastructure-improvement-patient-experience/
HealthLeaders Media. (2016). Areas of infrastructure focus in U.S. health organizations to improve patient experience over next three years as of 2016. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/631530/health-organizations-infrastructure-improvement-patient-experience/
HealthLeaders Media. "Areas of Infrastructure Focus in U.S. Health Organizations to Improve Patient Experience over next Three Years as of 2016." Statista, Statista Inc., 29 Jul 2016, https://www.statista.com/statistics/631530/health-organizations-infrastructure-improvement-patient-experience/
HealthLeaders Media, Areas of infrastructure focus in U.S. health organizations to improve patient experience over next three years as of 2016 Statista, https://www.statista.com/statistics/631530/health-organizations-infrastructure-improvement-patient-experience/ (last visited December 19, 2024)
Areas of infrastructure focus in U.S. health organizations to improve patient experience over next three years as of 2016 [Graph], HealthLeaders Media, July 29, 2016. [Online]. Available: https://www.statista.com/statistics/631530/health-organizations-infrastructure-improvement-patient-experience/
