Defection from main retailer in the United Kingdom (UK) in 2016, by sector

Share of consumers who say that if given a free choice they would defect from the main retailer they currently use in the United Kingdom (UK) in 2016, by sector

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Source

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Release date

March 2016

Region

United Kingdom

Survey time period

January 2016

Number of respondents

2,512 respondents

Method of interview

Online survey

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Statistics on " Bank customer retention in the United Kingdom (UK) "

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Bank client overall experience

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Bank account switching

8

Customer satisfaction score

5

Customer complaints

7

Further related statistics

10
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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