The statistic illustrates the most important factors influencing airline loyalty among air travelers worldwide in 2016. According to 37 percent of respondents, the price of a ticket is one of the main reasons why customers stay loyal to an airline.
Most important factors that influence airline loyalty in 2016
The survey is based on the preferences of air travelers from the beginning of travel browsing and ticket purchase to the start of their journey at a departure airport till the point they collect their bags at destination.
The source does not specify the type and period of survey.
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IATA. (October 21, 2016). Most important factors that influence airline loyalty in 2016 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/
IATA. "Most important factors that influence airline loyalty in 2016." Chart. October 21, 2016. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/
IATA. (2016). Most important factors that influence airline loyalty in 2016. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/
IATA. "Most Important Factors That Influence Airline Loyalty in 2016." Statista, Statista Inc., 21 Oct 2016, https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/
IATA, Most important factors that influence airline loyalty in 2016 Statista, https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/ (last visited November 21, 2024)
Most important factors that influence airline loyalty in 2016 [Graph], IATA, October 21, 2016. [Online]. Available: https://www.statista.com/statistics/627798/air-passengers-airline-loyalty/