This statistic displays the number of complaints received by every main broadband provider in the United Kingdom (UK) from quarter three in 2014 to quarter two in 2019, per every 100,000 customers. During the second quarter of 2019, Virgin Media had 16 complaints, whereas Sky had five complaints. The industry average during the second quarter of 2019 was 13.
Number of complaints for broadband internet providers in the United Kingdom (UK) from third quarter 2014 to second quarter 2019
(complaints per 100,000)
The source adds the following information: "All figures rounded to nearest whole number. Actual measureable difference may in some cases be less than one."
* Due to different methodologies used to compile subscriber figures, readers should note that Plusnet's performance in Q2 2016 may be comparable to BT's.
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Ofcom. (November 19, 2019). Number of complaints for broadband internet providers in the United Kingdom (UK) from third quarter 2014 to second quarter 2019 (complaints per 100,000) [Graph]. In Statista. Retrieved December 17, 2024, from https://www.statista.com/statistics/623202/number-of-broadband-internet-complaints-in-the-united-kingdom/
Ofcom. "Number of complaints for broadband internet providers in the United Kingdom (UK) from third quarter 2014 to second quarter 2019 (complaints per 100,000)." Chart. November 19, 2019. Statista. Accessed December 17, 2024. https://www.statista.com/statistics/623202/number-of-broadband-internet-complaints-in-the-united-kingdom/
Ofcom. (2019). Number of complaints for broadband internet providers in the United Kingdom (UK) from third quarter 2014 to second quarter 2019 (complaints per 100,000). Statista. Statista Inc.. Accessed: December 17, 2024. https://www.statista.com/statistics/623202/number-of-broadband-internet-complaints-in-the-united-kingdom/
Ofcom. "Number of Complaints for Broadband Internet Providers in The United Kingdom (Uk) from Third Quarter 2014 to Second Quarter 2019 (Complaints per 100,000)." Statista, Statista Inc., 19 Nov 2019, https://www.statista.com/statistics/623202/number-of-broadband-internet-complaints-in-the-united-kingdom/
Ofcom, Number of complaints for broadband internet providers in the United Kingdom (UK) from third quarter 2014 to second quarter 2019 (complaints per 100,000) Statista, https://www.statista.com/statistics/623202/number-of-broadband-internet-complaints-in-the-united-kingdom/ (last visited December 17, 2024)
Number of complaints for broadband internet providers in the United Kingdom (UK) from third quarter 2014 to second quarter 2019 (complaints per 100,000) [Graph], Ofcom, November 19, 2019. [Online]. Available: https://www.statista.com/statistics/623202/number-of-broadband-internet-complaints-in-the-united-kingdom/
