This statistic shows the main factors considered by households in France when subscribing to the internet in 2015. A 43 percent share of respondents reported customer service as an important factor when subscribing to an internet connection.
The main factors considered by households in France when subscribing to the internet in 2015
Characteristic
Share of respondents
The price of the Internet subscription
77%
The customer service
43%
The maximum download or upload speed
31%
The fact that the Internet subscription is part of a bundle
31%
The ability to use multiple connected devices at the same time without loss of quality
20%
The maximum amount of data (MB, GB) you can download or upload
17%
The cost of the equipment
16%
The cost of installation
15%
The notice period to terminate the contract with the
During the survey, this question was posed as follows: 'When subscribing to an Internet connection what are the main factors you consider? Firstly? And then?'' *Base: this indicates the total number of respondents interviewed in Europe. The exact number of respondents in France is unknown.
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European Commission. (May 30, 2016). The main factors considered by households in France when subscribing to the internet in 2015 [Graph]. In Statista. Retrieved September 26, 2024, from https://www.statista.com/statistics/620067/main-considerations-when-subscribing-to-internet-france/
European Commission. "The main factors considered by households in France when subscribing to the internet in 2015 ." Chart. May 30, 2016. Statista. Accessed September 26, 2024. https://www.statista.com/statistics/620067/main-considerations-when-subscribing-to-internet-france/
European Commission. (2016). The main factors considered by households in France when subscribing to the internet in 2015 . Statista. Statista Inc.. Accessed: September 26, 2024. https://www.statista.com/statistics/620067/main-considerations-when-subscribing-to-internet-france/
European Commission. "The Main Factors Considered by Households in France When Subscribing to The Internet in 2015 ." Statista, Statista Inc., 30 May 2016, https://www.statista.com/statistics/620067/main-considerations-when-subscribing-to-internet-france/
European Commission, The main factors considered by households in France when subscribing to the internet in 2015 Statista, https://www.statista.com/statistics/620067/main-considerations-when-subscribing-to-internet-france/ (last visited September 26, 2024)
The main factors considered by households in France when subscribing to the internet in 2015 [Graph], European Commission, May 30, 2016. [Online]. Available: https://www.statista.com/statistics/620067/main-considerations-when-subscribing-to-internet-france/