Online banking service ratings Netherlands 2015-2020, by bank

Published by Statista Research Department, Apr 29, 2024
As of 2020, the online banking service of Dutch bank ABN AMRO was rated with a 4.3 on a scale of five. The share of smartphone or tablet users who use banking on the go has increased throughout the years in the Benelux region. Mobile banking subscriptions in Belgium, for example, increased from 140,000 in 2011 to over 9 million in 2019.

Consumer rating of online banking services in the Netherlands from 2015 to 2020, by bank

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Sources

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Release date

January 2021

Region

Netherlands

Survey time period

2015 to 2020

Method of interview

Questionnaire

Supplementary notes

The source states, the respondents could rate the services and usage of their bank on a rating scale from one to five.

The figures have been taken from several publications.

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