Business travel: leading hotel technology innovations North America 2016

This statistic shows the hotel technology innovations business travelers would most like to have when traveling for business in North America in 2016. During the survey, 34 percent of the respondents stated they would like more regular power and USB outlets in hotels when traveling for business.

Leading hotel technology innovations for business travelers in North America as of September 2016

Characteristic	Share of respondents
More regular power and USB outlets	34%
Offering streaming services (e.g. Netflix and HBO Go) on guest television	34%
In-room chargers for laptops and / or phones	32%
Keyless / mobile technology room entry	27%
Offering 'smart' TVs with internet access	27%
Self-check in / check-out kiosks	24%
Smartphone docking stations	23%
Online or mobile check-in / check-out	22%
Maintaining 'guest profiles' to deliever a personalized hotel stay	18%
Body sensors that can detect when a room is occupied to control energy use / plan house keeping visits	13%
Offering laptops or tablets for rent or check-out	10%
In-room VOIP phone service	6%

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Release date

September 2016

More information

Region

Canada, United States

Survey time period

2016

Number of respondents

787 respondents

Method of interview

Online survey

Supplementary notes

* This question was phrased by the source as follows: "The following is a list of technology innovations that hotels have not widely adopted. Some of these have, however, been adopted at some hotels or discussed in industry studies. Please select three features that you would most like have while travelling for business."
The source did not provide a date of survey. The year given is the year of publication. Multiple answers were possible.

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