This statistic presents the customer satisfaction with digital banking services of South African banks in 2016. The results of the survey revealed that First National Bank ranked first, with a score of 80 out of possible 100.
Customer satisfaction with digital banking services of South African banks in 2016
Characteristic
Points on a scale from 0 to 100
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The source adds the following information: "measuring customer satisfaction with digital banking services, including internet banking and mobile banking".
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BusinessTech. (May 11, 2016). Customer satisfaction with digital banking services of South African banks in 2016 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/607097/customer-satisfaction-digital-banking-south-africa/
BusinessTech. "Customer satisfaction with digital banking services of South African banks in 2016." Chart. May 11, 2016. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/607097/customer-satisfaction-digital-banking-south-africa/
BusinessTech. (2016). Customer satisfaction with digital banking services of South African banks in 2016. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/607097/customer-satisfaction-digital-banking-south-africa/
BusinessTech. "Customer Satisfaction with Digital Banking Services of South African Banks in 2016." Statista, Statista Inc., 11 May 2016, https://www.statista.com/statistics/607097/customer-satisfaction-digital-banking-south-africa/
BusinessTech, Customer satisfaction with digital banking services of South African banks in 2016 Statista, https://www.statista.com/statistics/607097/customer-satisfaction-digital-banking-south-africa/ (last visited August 24, 2024)
Customer satisfaction with digital banking services of South African banks in 2016 [Graph], BusinessTech, May 11, 2016. [Online]. Available: https://www.statista.com/statistics/607097/customer-satisfaction-digital-banking-south-africa/