Companies concerned about online sales' guarantee and return costs in Finland 2014

If you were to sell your products and/or services online, would expensive guarantees and returns be a problem?

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Source

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Release date

May 2015

Region

Finland

Survey time period

January 19 to February 6, 2015

Number of respondents

400 respondents

Special properties

Companies that do not sell online

Method of interview

Telephone interview

Supplementary notes

Original survey question: "If you were to sell your products and/or services online, tell me if each of the following difficulties would be a major problem, a minor problem or not a problem at all for your company? - Guarantees and returns are too expensive."

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