This statistic illustrates the important factors for consumers when selecting a bank or insurer in the United Kingdom (UK) as of 2015. It can be seen that 67 percent of respondents stated that polite and knowledgeable staff was an important factor in this decision making process.
Important factors for consumers when selecting a bank or insurer in the United Kingdom (UK) as of 2015
Characteristic
Share of respondents who consider factor important
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Accenture. (April 15, 2016). Important factors for consumers when selecting a bank or insurer in the United Kingdom (UK) as of 2015 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/590967/important-factors-when-selecting-bank-or-insurer-united-kingdom-uk/
Accenture. "Important factors for consumers when selecting a bank or insurer in the United Kingdom (UK) as of 2015." Chart. April 15, 2016. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/590967/important-factors-when-selecting-bank-or-insurer-united-kingdom-uk/
Accenture. (2016). Important factors for consumers when selecting a bank or insurer in the United Kingdom (UK) as of 2015. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/590967/important-factors-when-selecting-bank-or-insurer-united-kingdom-uk/
Accenture. "Important Factors for Consumers When Selecting a Bank or Insurer in The United Kingdom (Uk) as of 2015." Statista, Statista Inc., 15 Apr 2016, https://www.statista.com/statistics/590967/important-factors-when-selecting-bank-or-insurer-united-kingdom-uk/
Accenture, Important factors for consumers when selecting a bank or insurer in the United Kingdom (UK) as of 2015 Statista, https://www.statista.com/statistics/590967/important-factors-when-selecting-bank-or-insurer-united-kingdom-uk/ (last visited November 22, 2024)
Important factors for consumers when selecting a bank or insurer in the United Kingdom (UK) as of 2015 [Graph], Accenture, April 15, 2016. [Online]. Available: https://www.statista.com/statistics/590967/important-factors-when-selecting-bank-or-insurer-united-kingdom-uk/
