This statistic shows the customer satisfaction of electricity customers of SSE in 2018. It shows that 74 percent of the customers are satisfied with their supplier's service, but only 35 percent of customers would recommend SSE as an electricity supplier.
Electricity customer satisfaction of the SSE in Great Britain (GB) in February of 2018
Customers were asked the question 'How satisfied are you with the service you get from your current supplier?’
This data comes from the GfK Energy Research Panel, a semi-continuous, nationally representative panel of 10,000 homes in Great Britain. The panel provides ongoing satisfaction and switching information.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Ofgem. (February 1, 2018). Electricity customer satisfaction of the SSE in Great Britain (GB) in February of 2018 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/590023/sse-customer-satisfaction-uk/
Ofgem. "Electricity customer satisfaction of the SSE in Great Britain (GB) in February of 2018." Chart. February 1, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/590023/sse-customer-satisfaction-uk/
Ofgem. (2018). Electricity customer satisfaction of the SSE in Great Britain (GB) in February of 2018. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/590023/sse-customer-satisfaction-uk/
Ofgem. "Electricity Customer Satisfaction of The Sse in Great Britain (Gb) in February of 2018." Statista, Statista Inc., 1 Feb 2018, https://www.statista.com/statistics/590023/sse-customer-satisfaction-uk/
Ofgem, Electricity customer satisfaction of the SSE in Great Britain (GB) in February of 2018 Statista, https://www.statista.com/statistics/590023/sse-customer-satisfaction-uk/ (last visited December 22, 2024)
Electricity customer satisfaction of the SSE in Great Britain (GB) in February of 2018 [Graph], Ofgem, February 1, 2018. [Online]. Available: https://www.statista.com/statistics/590023/sse-customer-satisfaction-uk/
