This statistic shows the customer satisfaction of electricity customers of npower as of February 2018. It shows that 65 percent of the customers are satisfied with their supplier's service, but only 28 percent of customers would recommend npower as an electricity supplier.
Electricity customer satisfaction of the npower in Great Britain (GB) in February of 2018
Customers were asked the question 'How satisfied are you with the service you get from your current supplier?’
This data comes from the GfK Energy Research Panel, a semi-continuous, nationally representative panel of 10,000 homes in Great Britain. The panel provides ongoing satisfaction and switching information.
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Ofgem. (February 1, 2018). Electricity customer satisfaction of the npower in Great Britain (GB) in February of 2018 [Graph]. In Statista. Retrieved December 24, 2024, from https://www.statista.com/statistics/590016/npower-customer-satisfaction-uk/
Ofgem. "Electricity customer satisfaction of the npower in Great Britain (GB) in February of 2018." Chart. February 1, 2018. Statista. Accessed December 24, 2024. https://www.statista.com/statistics/590016/npower-customer-satisfaction-uk/
Ofgem. (2018). Electricity customer satisfaction of the npower in Great Britain (GB) in February of 2018. Statista. Statista Inc.. Accessed: December 24, 2024. https://www.statista.com/statistics/590016/npower-customer-satisfaction-uk/
Ofgem. "Electricity Customer Satisfaction of The Npower in Great Britain (Gb) in February of 2018." Statista, Statista Inc., 1 Feb 2018, https://www.statista.com/statistics/590016/npower-customer-satisfaction-uk/
Ofgem, Electricity customer satisfaction of the npower in Great Britain (GB) in February of 2018 Statista, https://www.statista.com/statistics/590016/npower-customer-satisfaction-uk/ (last visited December 24, 2024)
Electricity customer satisfaction of the npower in Great Britain (GB) in February of 2018 [Graph], Ofgem, February 1, 2018. [Online]. Available: https://www.statista.com/statistics/590016/npower-customer-satisfaction-uk/
