This statistic shows the customer satisfaction of electricity customers of British Gas in February 2018. It shows that 71 percent of the customers are satisfied with their supplier's service, but only 35 percent of customers would recommend British Gas as an electricity supplier.
Electricity customer satisfaction of British Gas in Great Britain (GB) in February 2018
Customers were asked the question 'How satisfied are you with the service you get from your current supplier?’
This data comes from the GfK Energy Research Panel, a semi-continuous, nationally representative panel of 10,000 homes in Great Britain. The panel provides ongoing satisfaction and switching information.
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Ofgem. (February 1, 2018). Electricity customer satisfaction of British Gas in Great Britain (GB) in February 2018 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/589983/british-gas-customer-satisfaction-uk/
Ofgem. "Electricity customer satisfaction of British Gas in Great Britain (GB) in February 2018." Chart. February 1, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/589983/british-gas-customer-satisfaction-uk/
Ofgem. (2018). Electricity customer satisfaction of British Gas in Great Britain (GB) in February 2018. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/589983/british-gas-customer-satisfaction-uk/
Ofgem. "Electricity Customer Satisfaction of British Gas in Great Britain (Gb) in February 2018." Statista, Statista Inc., 1 Feb 2018, https://www.statista.com/statistics/589983/british-gas-customer-satisfaction-uk/
Ofgem, Electricity customer satisfaction of British Gas in Great Britain (GB) in February 2018 Statista, https://www.statista.com/statistics/589983/british-gas-customer-satisfaction-uk/ (last visited December 22, 2024)
Electricity customer satisfaction of British Gas in Great Britain (GB) in February 2018 [Graph], Ofgem, February 1, 2018. [Online]. Available: https://www.statista.com/statistics/589983/british-gas-customer-satisfaction-uk/
