The statistic reveals the intentions of customers to either renew their contract or otherwise remain with their current primary service provider of cloud and hosting services in 2015, by global region, based on a global survey of IT decision-makers. During the survey, 95 percent of respondents from North America indicated that they intended to remain with the current primary cloud or hosting service provider, either on a contract basis or month by month.
Customers' primary cloud and hosting service provider renewal intentions worldwide, as of 2016, by region
Worldwide, Africa, North America, Europe, Central and South America, APAC, MENA
Survey time period
early 2016
Number of respondents
n = 1,369*
Special properties
IT decision-makers
Supplementary notes
This question was phrased by the source as follows: "(Combines contract and no contract users) Does your organization intend to be a customer next month/renew your contract with [Primary Hosting/Cloud Services Provider]?"
* North America, n=751; Western Europe, n=247; Asia Pacific, n=247; Latin America, n=82; Middle East and Africa, n=42.
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Microsoft. (May 13, 2016). Customers' primary cloud and hosting service provider renewal intentions worldwide, as of 2016, by region [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/589395/worldwide-hosting-providers-customer-renewal-by-region/
Microsoft. "Customers' primary cloud and hosting service provider renewal intentions worldwide, as of 2016, by region." Chart. May 13, 2016. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/589395/worldwide-hosting-providers-customer-renewal-by-region/
Microsoft. (2016). Customers' primary cloud and hosting service provider renewal intentions worldwide, as of 2016, by region. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/589395/worldwide-hosting-providers-customer-renewal-by-region/
Microsoft. "Customers' Primary Cloud and Hosting Service Provider Renewal Intentions Worldwide, as of 2016, by Region." Statista, Statista Inc., 13 May 2016, https://www.statista.com/statistics/589395/worldwide-hosting-providers-customer-renewal-by-region/
Microsoft, Customers' primary cloud and hosting service provider renewal intentions worldwide, as of 2016, by region Statista, https://www.statista.com/statistics/589395/worldwide-hosting-providers-customer-renewal-by-region/ (last visited December 22, 2024)
Customers' primary cloud and hosting service provider renewal intentions worldwide, as of 2016, by region [Graph], Microsoft, May 13, 2016. [Online]. Available: https://www.statista.com/statistics/589395/worldwide-hosting-providers-customer-renewal-by-region/
