This statistic shows the average satisfaction levels of motor insurance customers with insurance companies in the United States in 2017, by region. The respondents in the North Central region gave an average rating of 823 out of 1,000 rating.
Auto insurance satisfaction rating in the United States in 2017, by state
Characteristic
Average customer satisfaction rating
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The rating is based on a 1,000-point scale.
For the purposes of this study:
Central - Arkansas, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, Oklahoma and South Dakota.
Mid-Atlantic - Delaware, District of Columbia, Maryland, New Jersey, Pennsylvania, Virginia and West Virginia.
New England - Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont.
North Central - Illinois, Indiana, Michigan, Ohio and Wisconsin.
Northwest - Idaho, Montana, Oregon, Washington and Wyoming.
Southeast - Alabama, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee.
Southwest - Arizona, Colorado, Nevada, New Mexico and Utah.
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J.D. Power. (June 20, 2017). Auto insurance satisfaction rating in the United States in 2017, by state [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/589349/auto-insurance-customer-satisfaction-usa-by-state/
J.D. Power. "Auto insurance satisfaction rating in the United States in 2017, by state." Chart. June 20, 2017. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/589349/auto-insurance-customer-satisfaction-usa-by-state/
J.D. Power. (2017). Auto insurance satisfaction rating in the United States in 2017, by state. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/589349/auto-insurance-customer-satisfaction-usa-by-state/
J.D. Power. "Auto Insurance Satisfaction Rating in The United States in 2017, by State." Statista, Statista Inc., 20 Jun 2017, https://www.statista.com/statistics/589349/auto-insurance-customer-satisfaction-usa-by-state/
J.D. Power, Auto insurance satisfaction rating in the United States in 2017, by state Statista, https://www.statista.com/statistics/589349/auto-insurance-customer-satisfaction-usa-by-state/ (last visited August 24, 2024)
Auto insurance satisfaction rating in the United States in 2017, by state [Graph], J.D. Power, June 20, 2017. [Online]. Available: https://www.statista.com/statistics/589349/auto-insurance-customer-satisfaction-usa-by-state/