This statistic shows the internal and external switching rates of gas suppliers in the Great Britain (GB) from 2016 to 2018, by month. It shows that internal switching rates have decreased notably from 5.39 percent in January 2016 to 3.33 percent in December 2018.
Internal and external switching rates for gas suppliers in Great Britain (GB) from 2016 to 2018, by switching rate
Characteristic
Internal switching rate
External switching rate
Switching rate by tariff
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The source notes that internal switching refers to a customer changing tariff, payment method or account management (online/offline) with their existing supplier. Internal tariff switching only includes tariff changes that, as a minimum, represent ‘active choices’. For example a customer switching by default from a dead tariff to a cheaper evergreen tariff may not reflect an active choice.
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Ofgem. (April 1, 2019). Internal and external switching rates for gas suppliers in Great Britain (GB) from 2016 to 2018, by switching rate [Graph]. In Statista. Retrieved July 08, 2024, from https://www.statista.com/statistics/585777/gas-supplier-switching-rate-uk/
Ofgem. "Internal and external switching rates for gas suppliers in Great Britain (GB) from 2016 to 2018, by switching rate." Chart. April 1, 2019. Statista. Accessed July 08, 2024. https://www.statista.com/statistics/585777/gas-supplier-switching-rate-uk/
Ofgem. (2019). Internal and external switching rates for gas suppliers in Great Britain (GB) from 2016 to 2018, by switching rate. Statista. Statista Inc.. Accessed: July 08, 2024. https://www.statista.com/statistics/585777/gas-supplier-switching-rate-uk/
Ofgem. "Internal and External Switching Rates for Gas Suppliers in Great Britain (Gb) from 2016 to 2018, by Switching Rate." Statista, Statista Inc., 1 Apr 2019, https://www.statista.com/statistics/585777/gas-supplier-switching-rate-uk/
Ofgem, Internal and external switching rates for gas suppliers in Great Britain (GB) from 2016 to 2018, by switching rate Statista, https://www.statista.com/statistics/585777/gas-supplier-switching-rate-uk/ (last visited July 08, 2024)
Internal and external switching rates for gas suppliers in Great Britain (GB) from 2016 to 2018, by switching rate [Graph], Ofgem, April 1, 2019. [Online]. Available: https://www.statista.com/statistics/585777/gas-supplier-switching-rate-uk/
