This statistic displays the strategies and actions of postal organizations in the provision of e-services in 2015. Of the responding post organizations, 68.3 percent cited the recruitment of individuals with specific know-how in relation to the digital world.
Strategies and actions of postal organizations in the provision of e-services in 2015
The source adds the following information: "Definition of postal e-services: In this study, we refer to postal electronic services (e-services) as services delivered by Posts to their end-customers (individuals, businesses or governments) through digital channels. The Internet is the main e-service delivery channel, while other telecommunications channels (e.g. mobile phones, tablets, call centres or televisions) are also considered. The use of ICTs for the sole objective of automating the internal postal process, such as the use of sorting machines, is not within the scope of this study."
*Study participants: The survey was sent by letter to the Posts
of the UPU’s 192 member countries. The restricted unions
and UPU regional project coordinators were informed of the
survey. Participants were asked to return their responses to
the UPU International Bureau by post, e-mail or fax. Eighty seven Posts responded to the questionnaire.
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UPU. (October 26, 2015). Strategies and actions of postal organizations in the provision of e-services in 2015 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/571174/strategies-used-for-the-provision-of-e-services-worldwide/
UPU. "Strategies and actions of postal organizations in the provision of e-services in 2015." Chart. October 26, 2015. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/571174/strategies-used-for-the-provision-of-e-services-worldwide/
UPU. (2015). Strategies and actions of postal organizations in the provision of e-services in 2015. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/571174/strategies-used-for-the-provision-of-e-services-worldwide/
UPU. "Strategies and Actions of Postal Organizations in The Provision of E-services in 2015." Statista, Statista Inc., 26 Oct 2015, https://www.statista.com/statistics/571174/strategies-used-for-the-provision-of-e-services-worldwide/
UPU, Strategies and actions of postal organizations in the provision of e-services in 2015 Statista, https://www.statista.com/statistics/571174/strategies-used-for-the-provision-of-e-services-worldwide/ (last visited December 22, 2024)
Strategies and actions of postal organizations in the provision of e-services in 2015 [Graph], UPU, October 26, 2015. [Online]. Available: https://www.statista.com/statistics/571174/strategies-used-for-the-provision-of-e-services-worldwide/