Postal e-services under development worldwide 2015

This statistic displays the number of postal e-services under development worldwide in 2015. Surveys were sent to Universal Postal Union member countries around the world and 87 countries responded. The service which was most frequently being developed worldwide was integration of postal web service with e-merchants' sites which occured in 15 member countries.

Number of postal e-services under development worldwide in 2015

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Release date

October 2015

More information

Region

Worldwide

Survey time period

2015

Number of respondents

87*

Method of interview

Postal questionnaire

Supplementary notes

The source adds the following information: "Definition of postal e-services: In this study, we refer to postal electronic services (e-services) as services delivered by Posts to their end-customers (individuals, businesses or governments) through digital channels. The Internet is the main e-service delivery channel, while other telecommunications channels (e.g. mobile phones, tablets, call centres or televisions) are also considered. The use of ICTs for the sole objective of automating the internal postal process, such as the use of sorting machines, is not within the scope of this study."

*Study participants: The survey was sent by letter to the Posts of the UPU’s 192 member countries. The restricted unions and UPU regional project coordinators were informed of the survey. Participants were asked to return their responses to the UPU International Bureau by post, e-mail or fax. Eighty seven Posts responded to the questionnaire.

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