This statistic displays the ideal versus the reality of IT services providers for mid-market IT businesses in Europe in 2016. The largest gap between the ideal and reality was for the category of IT services as a 'trusted advisor'. While 58 percent of respondents felt it was ideal for IT services to be a trusted advisor, 47 percent of respondents felt this was the reality with their IT service provider.
What should the role of an IT services provider be? How do you view your IT services provider(s)?
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Reality
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Claranet. (April 4, 2016). What should the role of an IT services provider be? How do you view your IT services provider(s)? [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/
Claranet. "What should the role of an IT services provider be? How do you view your IT services provider(s)?." Chart. April 4, 2016. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/
Claranet. (2016). What should the role of an IT services provider be? How do you view your IT services provider(s)?. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/
Claranet. "What Should The Role of An It Services Provider Be? How Do You View Your It Services Provider(S)?." Statista, Statista Inc., 4 Apr 2016, https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/
Claranet, What should the role of an IT services provider be? How do you view your IT services provider(s)? Statista, https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/ (last visited August 24, 2024)
What should the role of an IT services provider be? How do you view your IT services provider(s)? [Graph], Claranet, April 4, 2016. [Online]. Available: https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/