This statistic displays the ideal versus the reality of IT services providers for mid-market IT businesses in Europe in 2016. The largest gap between the ideal and reality was for the category of IT services as a 'trusted advisor'. While 58 percent of respondents felt it was ideal for IT services to be a trusted advisor, 47 percent of respondents felt this was the reality with their IT service provider.
What should the role of an IT services provider be? How do you view your IT services provider(s)?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Claranet. (April 4, 2016). What should the role of an IT services provider be? How do you view your IT services provider(s)? [Graph]. In Statista. Retrieved November 24, 2024, from https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/
Claranet. "What should the role of an IT services provider be? How do you view your IT services provider(s)?." Chart. April 4, 2016. Statista. Accessed November 24, 2024. https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/
Claranet. (2016). What should the role of an IT services provider be? How do you view your IT services provider(s)?. Statista. Statista Inc.. Accessed: November 24, 2024. https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/
Claranet. "What Should The Role of An It Services Provider Be? How Do You View Your It Services Provider(S)?." Statista, Statista Inc., 4 Apr 2016, https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/
Claranet, What should the role of an IT services provider be? How do you view your IT services provider(s)? Statista, https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/ (last visited November 24, 2024)
What should the role of an IT services provider be? How do you view your IT services provider(s)? [Graph], Claranet, April 4, 2016. [Online]. Available: https://www.statista.com/statistics/569369/mid-market-businesses-view-on-role-of-it-services-providers-in-europe/
