This chart shows the share of consumers willing to defect from their current main retailer if given a free choice, by sector, according to a survey conducted with UK consumers in 2016. Of respondents, 55 percent said they would defect from the main food and grocery retailer they use if given a free choice.
Consumer willingness to defect from the main retailer currently used if given a free choice in the United Kingdom (UK) in 2016, by sector
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Webloyalty. (February 26, 2016). Consumer willingness to defect from the main retailer currently used if given a free choice in the United Kingdom (UK) in 2016, by sector [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/551480/shopping-dissatisfaction-retailer-by-sector-uk-united-kingdom/
Webloyalty. "Consumer willingness to defect from the main retailer currently used if given a free choice in the United Kingdom (UK) in 2016, by sector." Chart. February 26, 2016. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/551480/shopping-dissatisfaction-retailer-by-sector-uk-united-kingdom/
Webloyalty. (2016). Consumer willingness to defect from the main retailer currently used if given a free choice in the United Kingdom (UK) in 2016, by sector. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/551480/shopping-dissatisfaction-retailer-by-sector-uk-united-kingdom/
Webloyalty. "Consumer Willingness to Defect from The Main Retailer Currently Used If given a Free Choice in The United Kingdom (Uk) in 2016, by Sector." Statista, Statista Inc., 26 Feb 2016, https://www.statista.com/statistics/551480/shopping-dissatisfaction-retailer-by-sector-uk-united-kingdom/
Webloyalty, Consumer willingness to defect from the main retailer currently used if given a free choice in the United Kingdom (UK) in 2016, by sector Statista, https://www.statista.com/statistics/551480/shopping-dissatisfaction-retailer-by-sector-uk-united-kingdom/ (last visited December 22, 2024)
Consumer willingness to defect from the main retailer currently used if given a free choice in the United Kingdom (UK) in 2016, by sector [Graph], Webloyalty, February 26, 2016. [Online]. Available: https://www.statista.com/statistics/551480/shopping-dissatisfaction-retailer-by-sector-uk-united-kingdom/
