Importance of personal data transfer between online service providers in the EU 2015

How important is it for you to be able to transfer you personal information between the old online service provider and the new one?*

CharacteristicShare of respondents
Very important 28%
Fairly important 39%
Not very important 18%
Not at all important 9%
Don't know 6%
Created with Highcharts 7.2.2Share of respondents28%28%39%39%18%18%9%9%6%6%Very importantFairly importantNot very importantNot at all importantDon't know
0%10%20%30%40%50%
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Source

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Release date

June 2015

Region

EU

Survey time period

February 28, 2015 to March 9, 2015

Number of respondents

27,980 respondents

Age group

15 years and older

Special properties

residents of the EU 28 member states.

Supplementary notes

* Original survey question was phrased as follows:
"QB20 When you decide to change online service providers (e.g. an online social network or a cloud service provider), how important or not is it for you to be able to transfer personal information that was stored and collected by the old provider to the new one?"

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